Author Archives: Judy

What happens to employees during a recession?

Posted on January 8, 2012 by Judy

On this 8th day of 2012 I feel hope that we are at the doorstep of economic recovery in this country.  I believe that the key to accelerating economic recovery is to ignite human potential in organizations.   During periods of economic … Continue reading →

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Customer Service must be customized!

Posted on January 7, 2012 by Judy

I recall the first time I started thinking about the customer-supplier relationship back in the 80s.  One would think that by now the companies would have figured out how to listen to customers and serve in a way that is satisfying.  … Continue reading →

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Cut the Clutter!

Posted on May 25, 2011 by Judy

Do you let your desk or work environment look like one of those Hoarders shows on TV?  I once remember reading a tag line on a very messy desk that said “An empty desk is a sign of a empty … Continue reading →

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Mediocrity in the Workplace

Posted on January 31, 2011 by Judy

Is mediocrity in the workplace a symptom of an organization’s culture or design, individual choice, or bad management?  Is the remedy for mediocrity dependent upon the cause?  I’m still debating this in my own mind so I would love to hear … Continue reading →

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What can we learn from Ted Williams Successful Networking?

Posted on January 10, 2011 by Judy

I’m sure you have heard the recent story of a Cleveland homeless man, father of nine Ted Williams whose talents were discovered while begging along the roadside.  Was it luck or mindful networking?  Here are five lessons we can learn from … Continue reading →

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Lessons Learned from a Bad Boss

Posted on September 9, 2010 by Judy

Recently while working with a large group of first line supervisors I recalled my own memories of my first supervisor.   I’ve come so far from that shy high school senior lacking confidence and business savvy.  In the 30 plus years since that first job … Continue reading →

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