Monthly Archives: January 2012

Airplane Meditation

Posted on January 19, 2012 by Traci

Unlike many, I relish my air travel time!  No, it’s not the appeal of having my picture taken by TSA or the long security lines.  I don’t particularly love the loading process either.  What I love is the requirement to disconnect … Continue reading →

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What happens to employees during a recession?

Posted on January 8, 2012 by Judy

On this 8th day of 2012 I feel hope that we are at the doorstep of economic recovery in this country.  I believe that the key to accelerating economic recovery is to ignite human potential in organizations.   During periods of economic … Continue reading →

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Customer Service must be customized!

Posted on January 7, 2012 by Judy

I recall the first time I started thinking about the customer-supplier relationship back in the 80s.  One would think that by now the companies would have figured out how to listen to customers and serve in a way that is satisfying.  … Continue reading →

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